In case you are not satisfied we accept returns for items that are unused and in their original condition with label.

Do not remove the label from the purchased products should you wish to return the purchased product. 

Not eligible for return are swimwear items, underwear, tights, socks, stuffed toys.

Item (s) is returned within 14 days from arrival date.

For change of mind on items purchased online, we gladly offer refunds on full priced items, however, for any item that is purchased at a discount, on promotion we offer an ONLINE CREDIT for change of mind returns.

In order to return an item please email us first at  info@hello1234.com.au

Please be aware, return costs are at the customer’s expense.

Shipping costs are non-refundable.

All international orders are final sale and are not eligible for returns due to the length of international delivery.