Returns & Exchanges

In case you are not satisfied we accept returns for items that are unused and in their original condition with label.

Do not remove the label from the purchased products should you wish to return the purchased product. 

Not eligible for return are white color wear, knit wear, swimwear items, underwear, tights, socks, stuffed toys and all items on Sale.

Returns must be pre-approved and received within 14 days of order date.

In order to return an item please email us first at customercare@hello1234.com.au

You will be responsible for the return shipping costs. 

Shipping costs are non-refundable.

All international orders are final sale and are not eligible for returns due to the length of international delivery.

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Monday - Sunday : 10:00 - 6:00
Shop 2 / 412 Oxford st Paddington NSW 2021